Developing as a Professional (1st Edition)

Course Specifications

Course Number: CCT–044_rev4.0

Course Length: Self-study or Classroom Training

Course Description

The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.

Developing as a Professional is a how-to guide to presenting yourself well in business and social situations. You will learn what qualities define a professional and what you can do to gain recognition as a true professional in your workplace. The tips in this book are easy to turn to for on-the-job advice on everything from developing good work habits to minding your cubicle manners, as well as networking and scheduling your time effectively. Finally you will find new ways to cope with workplace challenges such as defusing conflict and managing pressure and stress.

Course Objective: The learning objectives for Developing as a Professional are listed below. They have been developed to guide you, the reader, to the core issues covered in this book.

The objectives of this book are:

• To help you take your job seriously and believe that what you do is important
• To describe appropriate behavior in business and social situations
• To show you how to present yourself professionally
• To develop good oral and written communication skills
• To help you maintain good professional relationships with co-workers and customers
• To teach you how to improve your job skills
• To demonstrate how to handle tough situations

Course Content

Part 1: Become a Professional

Part 2: Mind Your Manners

Part 3: Act Like a Professional

Part 4: Improve Your Skills

Part 5: Cope with Challenges